Frequently Asked Questions

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Got a question for us?

Got a question about NCS? Chances are you're not the first to ask! Read our FAQs to find out more about NCS.

If you can’t find the answer you’re looking for, get in touch.

Why is NCS closing down?

On 12 November 2024,  the Secretary of State for the Department for Culture, Media and Sport, Lisa Nandy, announced her intention to wind down NCS and the NCS Trust in March 2025. Unfortunately, this means we will not be able to provide any experiences after that.

We are incredibly sad about the decision, but remain very proud of the impact we’ve had; delivering over a million experiences and seeing young people take part in over 18 million hours of volunteering. This has given them improved wellbeing, greater optimism about the future, increased understanding of those who are different to them, and a greater commitment to get involved in social action and volunteering. 

You can read our full statement here. 

Will I still be able to get a copy of my certificate?

Yes! We will be able to provide certificates from previous years and until we close in March 2025. Head to our contact page and fill in the form making a request for your certificate. 

I’m doing DofE, can I still get an Assessor’s Report?

Yes! We will be able to provide Assessor’s Reports until March 2025. If you have already taken part in NCS and would like to use your experience toward your DofE Gold Award Residential section, please get in touch as soon as you can. Just head to our contact page and fill in the form making a request for your report.

Are there any similar programmes to NCS that can help support my Duke of Edinburgh Gold Residential section?

We recommend speaking with the Duke of Edinburgh’s award directly to discuss your Award. They might be able to suggest other organisations where you could complete your residential section. You could also speak to your local council or other youth services to see what's available in your area.

Will NCS still be able to come into my school?

With the announcement that NCS and NCS Trust will be closing at the end of March 2025, this unfortunately means there will be no away from home experiences next year. With this in mind, we are not planning on visiting any schools or attending any events such as career days.