Accessibility statement for https://wearencs.com
This accessibility statement applies to https://wearencs.com (the website managed by National Citizen Service Trust for the purposes of running the NCS programme).
It is important to us that individuals are able to use the website.
You should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
The text used on the website is also simple and understandable. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We are aware some parts of the website are not fully accessible as follows:
- A small number of PDF documents hosted on the site are not fully accessible to screen reader software
Feedback and contact information
Any additional information needed on the website on different formatting e.g. PDF, large print, easy read, audio recording or braille.
Email us at contact@wearencs.com
Call us on 0800 197 8010
Reporting accessibility problems with the website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: contact@wearencs.com and these issues will be reported to the Digital Customer Engagement team to resolve.
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
Technical information about this website’s accessibility
National Citizen service Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- A small number of PDF documents hosted on the site are not fully accessible to screen reader software
Preparation of this accessibility statement
This statement was prepared on 7 October 2019. It was last reviewed on 08 October 2021.
The statement was revised on 08 October 2021.
This website was last tested in August 2020. The test was carried out by Big Blue Door Ltd on behalf of NCS Trust. This testing reviewed the full website and linked documents with a focus on key consumer-facing sections.
The website will be tested again in September 2021.